Also ensure that your mobile network is set to LTE/CDMA and not Global. More Turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes. 1511 Questions View all . Message 7 … rose_10, Sep 20, 2016 1:08 PM in response to AMatt306. Thank you for contacting Apple Support Communities. Impacted Devices: 3G-only devices, including 3G basic phones and 3G smartphones. The indicator on the top is just what the carrier decides to display for a given connection. This is an issue that has persisted via every iPhone. Cellular stuck in 3G Have done a hard reset and reset network settings but still does same thing. Restarting your iPhone is a simple, yet highly effective way to fix any … The LTE network was working great for about two weeks and now my phone only goes to the 3G network. Q: Thanks for checking out the Apple Support Community! And yeah my network is back as usual. Hi, I had 4G earlier on my phone, the signal dropped from 5/5 bars (circles) to 1/5. I got LTE network but it got stuck at 3G only. To start the conversation again, simply ask a new question. Then reinsert the SIM card, turn the phone back on, and give it a few minutes to establish a fresh network connection. Now, hit on 'OK'. It's not a problem in the area. My IPhone 6S+ is stuck in 3G mode all day when I have LTE. Anyway, I am very thankful that my phone doesn't show any sign that it would happen again after using it for a while. I have done a complete factory reset 3 times as per the Verizon rep which did not make a difference. Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance. I went abroad for 2 weeks (where I didn’t use my phone) and have been back a week, but have yet to connect to 4G especially in areas where I usually would, the CBD for example. Based on what you stated, it seems like the iPhone is having trouble connecting with cellular data. iPhone 3G. Visit an Apple Store. My wife and daughter took their iPhone 6S Plus over to Japan for vacation and purchased a Japanese SIM card. Since your iPhone is stuck in DFU mode now, iTunes will tell you that your iPhone is in recovery mode and ask you to restore it. I don't want to keep resetting my phone because I got a lot of important stuff in my phone. However, in the case of 3G and 4G not working on iPhone, it could be an issue with the service provider – probably the cellular networks bands aren’t compatible with your iPhone, just in case the operators in your region aren’t following standards which is very rare. Already updated to iOS 10 and restarted my phon. It would only work on 3G. Now, get your iPhone connected to your PC using a genuine lightning cable. If your carrier doesn't support VoLTE and is a GSM carrier, you'll see one of these options: LTE or 4G: Allows cellular-data use over the LTE or 4G network when available. If you’ve tried all of these steps and still have the problem, … While this article says No Service, it has steps that may be able to help. I like being able to stay connected to my carrier's LTE service when Wi-Fi isn't available, so I can understand wanting to make sure you're able to connect. Less, User profile for user: I also got an iPhone X. To start the conversation again, simply ask a new question. 2G: Allows cellular-data use over the 2G network when available. It's constantly dropping calls and having issues streaming any type of data. The iPhone stuck on the "Connect to iTunes" screen can be very troublesome since you are unable to gain access to the iPhone in any way. The section labeled 'If you see No Service or Searching' can still he helpful even for the situation you're experiencing. The iPhone gets stuck on the Apple logo screen when there's a problem with the operating system or the phone's hardware. All postings and use of the content on this site are subject to the. My iPhone won’t switch over to LTE service. The only solution I knew to make the connection became LTE is by factory resetting my phone. Posted: 04/25/2011. My husband has the same plan we are in the same house and his phone is on LTE my phone is on 4G I understand you're having trouble picking up LTE service on your iPhone. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. iOS 10, Sep 20, 2016 1:08 PM in response to AMatt306 Cellular stuck at 3G only The first and foremost possibility is, the most recent update of the firmware or the downgrade of your firmware didn't work well, so eventually, you got stuck with support.apple.com/iphone/restore screen. Appears to be stuck on 3G. Jan 3, 2019 3:07 PM in response to FLOWERBOYZZ Jan 4, 2019 5:51 AM in response to CarlAVII My IPhone 6S+ is stuck in 3G mode all day when I have LTE. This problem had occurred twice within this week and today it happened again. Or perhaps, while you were restoring an old backup over your iPhone, the process may have ended up with errors. After a while, I try another solution which is to take out my sim card before reset it. requires screwdrivers, prying, and suction tools. I recently went to a verizon store and activated an iphone 6s, and it will only connect to 3G, not 4G LTE. Any ideas? If None of This Works, Try Apple. 1 . iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. FLOWERBOYZZ, User profile for user: So I need another solution to solve this problem. I find that if my phone shows 3G a quick flip of airplane mode reconnects me to 4G/LTE ( the same happened with the 3G iphone and EDGE) Prior to iOS 14, whenever your iPhone is unlocked and being used -- to check email, for example -- and someone called, the incoming call screen would take over your entire display. Force Restart iPhone to Fix iPhone Reboot Loop. I'm not sure if its verizon having problems but why the iphone 7 only with problem not the 6s? I tried turning the phone off and resetting the network settings, but it remains as 3G. Keep holding them until you see the recovery mode screen. how can i get this phone to connect to 4G? Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. In response to CarlAVII, Question: iPhone 6s Plus, Was working fine yesterday. It looks like you have already done some troubleshooting. Already restarted my phone, put on airplane mode, take out my sim card and put it back, and also disable sim pin but it still won't connect to LTE network. Problems with jailbreaking the phone. Repair is more straightforward than the first iPhone. Also, thank you for your concern. I can get 3-5 bars of 3G just about any where and I used to have decent 4G coverage everywhere but for the last week at least it has been in 3G all the time. Lately it’s been going to 1x a lot and I was wondering what the deal was. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Rep: 25. It's hard for the average user to pinpoint the cause of the problem, but there are a few common causes: Problems when upgrading to a new version of iOS. Got any ideas? After my phone was turned on, I went to Phone setting and enable sim lock. Jerry. This site contains user submitted content, comments and opinions and is for informational purposes only. 1 . I commute via train everyday and stream alot of video content. I'm not sure if its verizon having problems but why the iphone 7 only with problem not the 6s? Restart the iPhone. Q: I have a iPhone 7 Plus and it is stuck on 3G. 6)I switched the SIM between slots and i have also tried different network. Apple was brought into the trouble shooting and was on a 3 way call with Verizon. iPhone 6s Plus, iOS 10 Posted on Sep 19, 2016 3:45 PM. iPhone 6 - stuck on 3G and can't pick up 4G 08-10-2015 11:12 PM. The first troubleshooting step to fix iPhone … Even after performing all these steps, you’re still having problems, then … 4)I have also tried Factory Reset. But I'm still wondering on what is the actual problem was happened and how I solved it. 5)My IMEI Information is correct. While my 6s plus or 6s on verizon in same area stays on LTE i run speed test and the iphone 7 just gets stuck on 3G. Looks like no one’s replied in a while. This site contains user submitted content, comments and opinions and is for informational purposes only. Open the Settings app on the iPhone and go to “Cellular” (sometimes labeled “Mobile” for … Model A1241 / 8 or 16 GB capacity / black or white plastic back. In response to FLOWERBOYZZ. Otherwise, it’s probably a glitch on your iPhone and few trial and error methods could get the iPhone get connected to 3G … Hi all, please help me. CarlAVII, Jan 3, 2019 3:07 PM in response to FLOWERBOYZZ, Jan 4, 2019 5:51 AM in response to CarlAVII. (I am in the NYC market btw queens to be exact.) More When they returned home, their phones were stuck in 3G. Already updated to iOS 10 and restarted my phon. If you can't connect to a cellular network or cellular data, Question: In response to AMatt306. (I am in the NYC market btw queens to be exact.) All postings and use of the content on this site are subject to the. 3)my Access Point Name and its settings are correct and its T-Mobile provided. Correct Answer! Why won't my iPhone 6s go to LTE I just upgraded to the new iOS and now I am stuck on the 4G. AMatt306, User profile for user: Already restarted my phone, put on airplane mode, take out my sim card and put it back, and also disable sim pin but it still won't connect to LTE network. Tip 4. Doing all of the above , i am still stuck with E and i am not able to access 4G or even 3G , please help To start the conversation again, simply ask a new question. Toggle Airplane Mode Turning on Airplane Mode and then turning it off after a few seconds might solve the 4G/3G or LTE connectivity. Phone hasn’t done any update. Remove the SIM Card/Restart Your iPhone To start the conversation again, simply ask a new question. I'm happy to help! I got LTE network but it got stuck at 3G only. On that day, I repeatedly reset my phone. I recommend to take a look through all of the troubleshooting steps in the article below. Hit on the Restore iPhone button and confirm your actions. Second generation of iPhone. More Less. I just switched from cricket to Verizon around the 20th of last month, and I got the beyond plan. I have owned every iPhone. There could be lots of reasons why iPhone goes to the "Connect to iTunes" screen, including the latest iOS 14 update that went wrong, a jailbreak procedure that didn't go quite as planned and other reasons. If you are using the ATT Compatible SIM, your status bar will only show a 3G indicator when you have either a 3G or a 4G HSPA+ connection. Looks like no one’s replied in a while. Background: After refiling the data plan (1GB), my iphone 7 plus cannot connect to LTE. While my 6s plus or 6s on verizon in same area stays on LTE i run speed test and the iphone 7 just gets stuck on 3G. The 4G disappeared and 3G returned in its place. 3G: Allows cellular-data use over the 3G network when available. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. I am actually having the same issue with my Iphone 5c. Then iTunes will start to restore your iPhone. Less, User profile for user: If you see No Service or Searching on your iPhone or iPad. Solution: Try these two profiles. I do not know what has happeed but my phone seems to have forgotten that it had 4G. I've reset the phone, network settings, and basically everything short of getting a new sim card. To do so; swipe up iPhone Screen (On iPhone X Series, swipe down from the top-right corner) and Turn On and Off Airplane Mode. 4G LTE smartphones that do not support HD Voice (ex: Apple iPhone 5s or prior). T-Mobile provided Sep 20, 2016 3:45 PM start the conversation again, simply a! Sim card my sim card before reset it the Restore iPhone button and confirm your actions went! 3 ) my Access Point Name and its T-Mobile provided while you were restoring an backup! On Sep 19, 2016 1:08 PM in response to AMatt306 AMatt306 in response to AMatt306 connecting with Cellular.! 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