The firmware update process can be ran through a couple of different ways through the Leviton Decora Smart app. Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. Thanks for checking in and letting us know an investigation is in the works! Coincidentally, my daughters showed up today with their kids and two baby video monitors in tow. Hey @lars looks like I am having to log back into the Leviton app just about every day. It’s the DH15S model. 1. Here is some upper support guys. Press question mark to learn the rest of the keyboard shortcuts. I looked at Lutron and they look great except you have to have a Lutron hub for the switches to talk to. They obviously have an issue that they don't care about. You are not the first to post about it here. I have 4 of these installed as well and they all suddenly went unresponsive tonight. 2. Was any of your leviton devices actually offline for real at the time and could you or an automation have tried to send a command to it? A pain in the butt but only took about 2-3 minutes to add back into my routines. Control your lights and loads from anywhere using the free My Leviton app. Works with Amazon Alexa and Google Assistant, No Hub Required. "Alexa, chandelier off" Alexa: "ok" - chandelier turns off. The fix seems to be working. THEY SUCK!! Is there a update I need to do? My Leviton connects the Leviton Decora Smart with Wi-Fi® Technology product family to your Android device as well as Amazon Alexa for voice control, no hub required! I am having this exact same issue again! Some are Z-wave, most are Leviton Wifi and one is a Halo unit. Read the instructions to avoid any unnecessary problems with the installation. My last attempt, yesterday, lasted a few hours before I was logged out again. And obviously isn’t responding on HomeKit. Their firmware seems to get stuck after joining WiFi but before obtaining an IP address. I've been using my Apple TV as the hub for now. The hub is why it’s reliable. I have deleted the devices and “My Leviton” app a number of times now. I also have 9 smart outlets which are not dimmers and much less expensive and they work with Smart Life app. Unfortunately this device can only work with the Leviton’s app. In the classic app a switch will show “OFF”. I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. I’m having the exact same issue. I have not been able to reproduce the time variance. Maybe you can get an answer from them. An update for any interested. The lights are part of a 3-way switch where one side is a simple switch and the side I rewired was a dimmer. The pico remotes are nice too. Same problem here with their Z-wave line (DZ6HD / DZ15S / DZ1KD). I couldn’t turn the lights off nor could I reset the switches by holding them down. I'm running Unifi AP-Pro access point with a Unifi controller. Even though I'm using an AppleTV 4G as a hub, I would still have to buy the Lutron hub. @lars I see this was solved about 2 months ago but i am having the exact same issues as above. This is great for your coffee maker to turn that on and off and it also works perfectly say for example a standing fan. Does anyone have a clear way of getting the Leviton switches in the unresponsive state? Like This. Third: The Leviton Smart Switches do not … With power to the box turned off, unscrew and remove the wall plate and existing switch. If it is still not working properly, it may be necessary to review the selected time zone. Since my original post, the problem has gotten worse. Every couple of days the Leviton devices come up as "Not Responding". Leviton Switch not working/no response Up until today, my Leviton HomeKit Switch was working fine. Sometimes will disconnect for 24 hours+ and then you need to do a factory reset holding the up button for 15+ seconds. After deleting the device, re-adding it, and then logging back into the SmartApp, it can last a couple/few minutes or hours. I am having this same issue. Leviton brings its 111 experience manufacturing lighting controls to smart swtiches and plugs with their new Decora smart switch and plug. I had to restore switch back to factory default and then add it back in. Often disconnects randomly and then comes back on its own. It started working correctly and has been for 6 hours now. @Lars I cannot speak for everyone, but can of my own experience…. It happened last night, and i didn’t think much of it because it disconnects for a minute or two every now and then. I’ve been in contact with them with a detailed description of the problem. Their support never responded to the issues. If I press the button in the app, it changes to “TURNING ON”, but does not turn on the switch. If I then go to the actual switch and turn it on, the status changes to “ON”, so it is communicating with the switch, just not controlling it. carlsp8877 (Carl Sperling) November 5, 2018, 11:41am #37. This is a new build of a house and I figure all the wiring must be correct, but I'm not sure what can be going on. I've had one installed for one year and it rarely worked. It uses the latest generation of Leviton’s dimming technology for smart lighting control for a single LED bulb in a hallway or a strand of holiday lights, ensuring LEDs do not glow when off. Leviton's Decora Smart accessories with HomeKit technology are designed to streamline home control using HomeKit-enabled accessories. I'm done with Leviton. I haven't upgraded yet to see if it really works. Would you be willing to share the cron code? See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. The only way I found to get them working again was to do a hard reset by turning on and off the breaker in which it does not make any sense. I also have Koogeek devices and an Ecobee thermostat and they work just fine. I have 5 installed in total and only 1 was acting up. WARNING: If you have a light controlled by 2 (or more) switches you must ALSO purchase and install a Leviton DD00R-DLZ at the second switch. The devices showed as disconnected. What a difference! I believe we have found the issue but want to make sure since I still cant explain why you would get logged out within 36h unless a device that was really offline was actuated. The first option is to simply tap on the settings icon in the top left hand corner of the app after opening it, and then by selecting “Update Firmware”. Smart outlet wifi . If I go into the smartthings app and manually refresh the switch, it does detect the state change but won’t do it automatically. It SHOULD work through the phone app - but it doesn't. Select Residence Settings to edit the Residence. thanks for the emails! Works with Amazon Alexa and Google Assistant, No Hub Required. I have never lost connectivity via the my leviton app at all. 1 Like Its very annoying because I have automation based on when these lights are on or off. I’m having the exact same issue. Use the free My Leviton iOS or Android app to add/name devices and to control them individually or as a … Easily replace your existing single pole or multi-way switch with the new Leviton 15 amp universal led/incandescent decora smart Wi-Fi switch to allow control from anywhere. I guess in the long run, that's still better than switches that don't work! I went through a lot of trouble installing them but, despite that, I’m about to pull them out and replace with either Lutron or Wemo dimmers. Use a wi-fi controlled light switch to dim large chandeliers and recessed lights whether incandescent, CFL, or LED. Wow, great info. Thanks everyone for the info. I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? Does anyone know of a fix? Leviton dw15s 3 way smart switch install light flickering or not working at all (one way) Devices & Integrations Rob_Tak_Seamin (Rob Tak Seamin) October 11, 2018, 3:49am You can't even add a smart button for Leviton's plug-in dimmers and switches, which is too bad since those devices don't include a physical on-off switch or remote control. This will NOT work with a 'dumb' switch on the same circuit. I actually kept one of the homekit/wifi switches installed, the one located closest to my wifi router .. it has never gone offline. Once I delete and re add the wifi devices to ST it has typically been lasting only a few hours. The only way to get them back is to turn the circuit breaker off and back on again. Additionally, third party devices in the “Works with SmartThings” program allow expansion of the solution to include door locks, cameras, water shutoff valves, and other smart devices. The leviton app just updated and now my devices in smarthub are not refreshing… They do work if used from the smart things app but will not refresh if I manually cycle the switch at the wall or from the leviton app. I’ve killed the breaker, removed it from my Home, and took it out of the wall. Make sure your light switch you are trying to replace has a NEUTRAL wire, without this Alexa will NOT WORK. Control connected loads and lights from anywhere using Wi-Fi, an internet connection and the free My Leviton app; that is all you need, no hub required. Installation is e asy into existing residential applications. I reset my breakers all the time with them. Simple answer… the Leviton DZS15-1LZ are only for incandescent or halogen bulbs NOT LED or CFL bulbs. Thanks. 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